Privacy Policy
Last updated: 2025
Who We Are
Moonlit Studios is a brand of Pagade Ventures, based in Colorado, USA. We provide creative and technical services including web development, AI innovation, health-tech solutions, consulting, and ghostwriting.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company details submitted through contact forms, quote tools, or booking systems.
- Project Information: Details about your business, requested services, project scope, budget preferences, and timeline.
- Payment Information: Payment data is processed securely by our payment provider (Stripe). We do not directly store your full credit card information.
- Usage Data: We may collect analytics data such as pages visited, time spent on the site, and interaction patterns using privacy-friendly tools.
- Communications: Any information you share via AI chat tools (like Kai), client portals, or email correspondence.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes for services
- Manage bookings, onboarding, and project delivery
- Send transactional emails such as project updates, invoices, and legal notices
- Improve our website, services, and user experience
- Comply with legal obligations and resolve disputes
We will not use your information for marketing purposes without your explicit consent.
Legal Basis for Processing
We process your personal information based on:
- Consent: When you voluntarily provide information through forms or tools
- Legitimate Interest: To respond to inquiries and improve our services
- Performance of a Contract: To fulfill our contractual obligations when delivering services
Sharing of Information
We may share your information with trusted third-party service providers who help us deliver our services, including:
- Payment processors (e.g., Stripe)
- Booking and scheduling tools (e.g., Calendly)
- Database and hosting providers (e.g., Supabase, Vercel)
- Email service providers
- AI API providers (e.g., OpenAI, Anthropic)
We do not sell your personal data to third parties.
Data Retention
We retain your personal information for as long as necessary to provide our services and meet legal, financial, and contractual obligations. You may request deletion of your data where applicable by contacting us at hello@moonlstudios.com.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (where applicable)
- Opt-Out: Unsubscribe from marketing emails at any time
To exercise these rights, please contact us at hello@moonlstudios.com.
Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
International Transfers
Some of our third-party service providers may store or process your data outside of your country. These providers maintain their own data protection safeguards in accordance with applicable laws.
Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@moonlstudios.com
Location: Colorado, USA
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.